Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Pre-orders
When you purchase a pre-order, you are agreeing for us to collect the cost up front and use those crowd-sourced funds to pay for the production of the item. When you purchase a pre-order item, you agreed at the time of purchase that you understood that there are no cancellations on pre-order items. Because we use the money raised during pre-orders to pay for the production of the items, allowing cancellations puts future pre-orders at risk. Please only participate in a pre-order if you are willing to wait until the specified date to receive your order. 
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.